Customer Service Director

Job Summary:
The Customer Service Director is an experienced coach who is responsible for guiding the day-to-day operations of a 20+ person call center team with responsibility for multiple customer facing brands with 30% annual growth. Success for this role is to consistently deliver an incomparable customer experience by exceeding both customers’ expectations and key performance indicators. The key to achieving success is to recruit and develop a team of “A” players.



Location: Walnut Creek, California
Compensation: Competitive salary
Benifits: 401K + access to health benefits + 3 weeks paid accrued vacation

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